Bouncehouse360 text message terms

Missed-call and customer support texts

If you separately opt in to receive customer support texts from Bouncehouse360, we may send an automated follow-up when we miss your call and exchange messages about the inquiry you made. The automatic message may explain our phone hours or invite you to reply for assistance. This support program does not enroll you in coupon, sale-reminder, or other promotional texts.

Where offered, opt in through a separate SMS choice on an inquiry form or phone menu. Simply calling us, providing a phone number, or agreeing to these terms does not by itself enroll you in this program. Agreeing to receive texts is optional and is not a condition of purchasing a rental or obtaining support.

We send no more than one automatic missed-call response per phone number in a 24-hour period. Additional customer support replies vary based on your conversation. Our phone hours are Tuesday through Saturday, 7 AM to 5 PM Pacific Time. You may receive an automatic response to a call outside those hours, and a staff reply when someone is available.

Coupon and sale-reminder texts

When you submit the dedicated coupon text form using “Unlock savings & text me” or “Unlock Savings”, you request automated coupon and sale-reminder messages from Bouncehouse360 at the mobile number you provide. Up to 3 messages per weekly sale. Consent is not a condition of purchasing a rental; you can continue browsing and book at regular prices.

The initial unlock lasts up to 1 hour or until the current weekly sale ends, whichever comes first. A valid text link restores savings through the original weekly sale deadline. Links do not carry into a later sale. The offer is a 20% credit on the eligible deposit, reducing the rental total; it is not 20% off the entire rental. Multi-day discounts cannot be combined.

Rates, stopping messages, and help

Message and data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for help, or contact support@bouncehouse360.com or 866-511-9778. Carriers are not liable for delayed or undelivered messages.

We use your phone number and consent record for the messaging program you selected. We do not sell or share SMS opt-in records or consent with third parties for their own marketing or promotional purposes. Providers that deliver messages for Bouncehouse360 may process this information on our behalf.

Read our Privacy Policy for more information.