Question 1

What is the booking process?

Accepted Answer

Choose your inflatable, select your date, and the system will show you delivery costs before you confirm. Once booked, you'll get a quick approval.

Question 2

How big is the inflatable?

Accepted Answer

Sizes vary depending on the rental. You’ll find the dimensions listed on each inflatable's page.

Question 3

How much is delivery and setup?

Accepted Answer

Delivery and setup costs are automatically calculated at checkout based on your location and the inflatable you choose.

Question 4

How much is the deposit?

Accepted Answer

A 20% deposit is required to lock in your booking. The rest is paid closer to your event.

Question 5

Can I reschedule or cancel?

Accepted Answer

Yes, you can. Policies vary slightly by vendor, but most allow changes if made with enough notice. Check the cancellation policy during checkout.

Question 6

Can I book the same day?

Accepted Answer

Same-day bookings depend on vendor availability. If you don’t see the date available, it’s likely fully booked.

Question 7

When will the delivery arrive?

Accepted Answer

You'll receive a 2-hour delivery window after booking. Vendors often try to deliver earlier, sometimes even the day before. The driver will call you the day prior, and you’ll get their contact info too.

Question 8

What happens if it rains or bad weather?

Accepted Answer

Most vendors offer flexible weather policies. If rain is in the forecast, you can usually reschedule or cancel—details will be provided during checkout.

Question 9

Do I need to be present for delivery and pickup?

Accepted Answer

Yes, someone 18 or older should be there to guide the setup and sign paperwork.

Question 10

What surface can the inflatable go on?

Accepted Answer

Grass, concrete, asphalt, or turf are typically fine. Just make sure the setup area is flat and clear of debris.

Question 11

How far in advance should I book?

Accepted Answer

The sooner, the better. Weekends and holidays book fast, so we recommend locking it in 2-4 weeks ahead when possible.

Question 12

Can I get a multi-day rental?

Accepted Answer

Some vendors offer overnight or multi-day rentals. If available, you’ll see the option during checkout.

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Modular Moonwallk

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